Proudly owned and operated by a United States Army Veteran.
Scottie Dog Coffee accepts orders 24 hours a day, 7 days a week. We ship orders Monday through Friday, excluding holidays.
Orders are processed in the order they are received and sent via USPS Priority Mail from Alba, Texas.
Priority mail transit times vary per state, but typically they will deliver with 2-5 business days. Currently due to COVID and the holidays, shipments may experience delays that are out of our control.
Orders are usually processed within 3-5 business days from the time the order is received.
Once shipped, we will send you an email with tracking information.
USPS rates are based on your shipping address and the weight of your order.
For APO or FPO addresses, please expect a delay. These packages are processed through a joint effort between USPS and the Military Postal Service (MPS) that requires packages to go through customs. Transit times depend on operational conditions as well as the unit of the addressee.
Please note that Scottie Dog Coffee is not responsible for packages that are lost, stolen, or damaged during transit. While these circumstances are not common, we will work with you to get your damaged or stolen packages replaced.
If you have provided an incorrect shipping address, you can attempt to submit a request to intercept a package via USPS. If you discover that the shipping address you have provided is incorrect, please contact us immediately so we can edit that address prior to your package is ready to ship.
Please note, you are responsible for the shipping costs associated with re-sending the package if it marked by USPS as not deliverable or return to sender.
Shipping during the summer months.
During the hotter months of the year typically May – September here in Texas. We try to avoid shipping over the weekend to avoid packages sitting in a hot warehouse awaiting processing. Unfortunately, we cannot control how the shipper handles your package once it leaves our facility.
For additional questions concerning shipping, please feel free to contact us at firstname.lastname@example.org.